Post by Razorik on Nov 14, 2007 9:09:21 GMT
Just got this message from the admin team, I can't quite see what the problem is to be honest, as their brand is still in front of our name, can you shed any light?
Offending Issue: Game server's branded text has been removed. Current Hostname: Clanplanet.co.uk:: [OS] Hardcore
While this email is totally automated, we do have complete logs of the offence as well as emails sent to Clanplanet administrators. To resolve this issue please refer to the necessary section below.
# Debranding Fault
Unless you have paid for debranding you must not remove or change the "Clanplanet.co.uk :: " tag from your server name. This name is not only case sensitive but must also match this exactly including spaces, double dots and positions within your server name (must be at the very start of the server name e.g. "Clanplanet.co.uk :: My server name". If you wish to purchase debranding please contact us: www.clanplanet.co.uk/support/
Examples:
Good -> Clanplanet.co.uk :: YourServer Name
Bad -> YourServer Name :: Clanplanet.co.uk
Bad -> Clanplanet.co.uk ::YourServer Name
Bad -> CSSource Clanplanet.co.uk :: YourServer Name
Bad -> clanplanet.co.uk :: YourServer Name
# Known problems
Games which support colouring of server names will be reported as illegal, although having the proper hostname as listed above, with colouring is acceptable. We are working on a way to fix this email being sent when the correct hostname is used while coloured..
If you have any questions feel free to contact us.
# Slot Hacking
Changing your slot count via command line, config files or any other method without permission could result in your account being charged for the extra slots at a £5 one time charge plus £2 per slot each slot, per month this is agreed to in the terms and conditions upon sign up. We reserve the right to suspend and cancel services without refund under these circumstances.
-------------------
# Known problems
Enemy Territory: ETPro mod forces 42 slots. You must manually add [set sv_maxclients "32"] to your server config to override.
Armed Assault: Armed Assault will misreport the number of slots from 32 to 32. Please ignore this email.
If you have any questions or queries about this email feel free to contact us by opening a support ticket.
Thanks Again.
-ClanPlanet Administrators
Offending Issue: Game server's branded text has been removed. Current Hostname: Clanplanet.co.uk:: [OS] Hardcore
While this email is totally automated, we do have complete logs of the offence as well as emails sent to Clanplanet administrators. To resolve this issue please refer to the necessary section below.
# Debranding Fault
Unless you have paid for debranding you must not remove or change the "Clanplanet.co.uk :: " tag from your server name. This name is not only case sensitive but must also match this exactly including spaces, double dots and positions within your server name (must be at the very start of the server name e.g. "Clanplanet.co.uk :: My server name". If you wish to purchase debranding please contact us: www.clanplanet.co.uk/support/
Examples:
Good -> Clanplanet.co.uk :: YourServer Name
Bad -> YourServer Name :: Clanplanet.co.uk
Bad -> Clanplanet.co.uk ::YourServer Name
Bad -> CSSource Clanplanet.co.uk :: YourServer Name
Bad -> clanplanet.co.uk :: YourServer Name
# Known problems
Games which support colouring of server names will be reported as illegal, although having the proper hostname as listed above, with colouring is acceptable. We are working on a way to fix this email being sent when the correct hostname is used while coloured..
If you have any questions feel free to contact us.
# Slot Hacking
Changing your slot count via command line, config files or any other method without permission could result in your account being charged for the extra slots at a £5 one time charge plus £2 per slot each slot, per month this is agreed to in the terms and conditions upon sign up. We reserve the right to suspend and cancel services without refund under these circumstances.
-------------------
# Known problems
Enemy Territory: ETPro mod forces 42 slots. You must manually add [set sv_maxclients "32"] to your server config to override.
Armed Assault: Armed Assault will misreport the number of slots from 32 to 32. Please ignore this email.
If you have any questions or queries about this email feel free to contact us by opening a support ticket.
Thanks Again.
-ClanPlanet Administrators